Privacy policy

Privacy Policy

Effective Date: April 29, 2025

Snake Lake Brewing Co. ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting or making a purchase from https://snakelake.beer.

1. Information We Collect

When you visit our store, create an account, or make a purchase, we may collect the following types of information:

  • Contact details (name, billing and shipping address, email, phone number)

  • Order details (products purchased, payment method - note: we do not store credit card details)

  • Account information (login credentials, preferences)

  • Technical information (IP address, browser type, device information)

  • Usage data (pages visited, time on site, referral source through cookies or analytics)

2. How We Use Your Information

We collect and use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your orders and promotions

  • Personalize your shopping experience

  • Improve our website and services

  • Detect and prevent fraudulent activities

  • Comply with legal and regulatory requirements, including Alberta Gaming, Liquor and Cannabis (AGLC) regulations

3. Sharing Your Information

We only share your personal information with trusted third parties when necessary to provide our services:

  • Shopify (our website platform provider)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Delivery partners (e.g., Canada Post, couriers)

  • Analytics services (e.g., Google Analytics)

  • Legal authorities if required by law

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable important site functionality

  • Understand visitor behavior

  • Improve user experience

  • Deliver personalized content and advertising (if applicable)

You can manage cookie settings through your browser preferences. Disabling cookies may impact your experience on our site.

5. Security

We implement appropriate technical and administrative measures to protect your personal information. However, no online system can guarantee 100% security. We encourage you to safeguard your account with a strong password.

6. Your Rights

Under Alberta’s Personal Information Protection Act (PIPA), you have the right to:

  • Access your personal information

  • Request corrections to your information

  • Withdraw consent to certain uses

  • Request deletion of your information, subject to legal obligations

To exercise your rights, contact us using the information provided below.

7. Retention

We retain your personal information only as long as necessary to:

  • Provide services

  • Fulfill legal, accounting, or regulatory requirements

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Snake Lake Brewing Co.
 26 Industrial Drive, Sylvan Lake, Alberta
📧 hello@snakelake.beer
📞 (403) 858-1159